How to Create and Manage 'Workers'
"Workers" are the individuals or companies in the field who are assigned Jobs. This is different from "Users," who log in to the eConstruction application.
- Navigate to Settings.
- In the "General" section, click the Workers icon.
- The Workers list page will open. Click Create.

- The "Create Worker" form will appear.

- Enter the Name(Person/Company).
- Check Use Email for Communication and enter their Email address, OR
- Check Use Phone for Communication and enter their Phone Number . This choice determines how they will receive job notifications.
- Click Create. The worker will now be available in the dropdown when creating a Job.
- To manage existing workers, use the Actions icons (gear) on the Workers list page.

Note: If you have Field Service subscription and Twilio integration, system will use your configured Twilio number to send out Jobs to Worker if they prefer using phone.
When you don't use your own Twilio account, messages can be sent to recipients number from the USA or Canada only.