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Got a Great Idea? We're Listening!

Your experience in the field is what makes our product better. Whether you have a "bright idea" for a new feature or a "small frustration" with a workflow, we want to hear it! Your feedback directly builds the future roadmap for GeoExtend.

✅ The Anatomy of Actionable Feedback (Best Practices)

To help our Product Team understand your idea and its importance, here's a simple checklist for providing feedback:

1. What's the Context?

Tell us what you were trying to accomplish.

  • (e.g., "I was in the 'Proposals' module trying to add line items...")

  • (e.g., "I was on the 'Bids' page trying to compare subcontractors...")

2. What's the Feedback (The "Pain Point" or "Idea")?

What is the specific idea or the part that feels "clunky"?

  • (e.g., "It takes me 6 clicks to add a single item from my 'Product' list. I wish I could add multiple items at once.")

  • (e.g., "I wish the 'Pre-Quals' dashboard had a search bar.")

3. What's the "Why"? (The Most Important Part!)

How would this change help you and your business? This helps us prioritize!

  • (e.g., "This would save my estimating team 20 minutes per proposal, letting us submit 3-4 more bids every week.")

  • (e.g., "It would let me find an approved sub in 10 seconds instead of 3 minutes.")

✍️ Example: Good vs. Bad Feedback

Here’s a real-world example of how to put it all together.

Vague Feedback (Not Actionable):

"I hate the 'Jobs' module. It's confusing and slow." (This tells us you're frustrated, but we don't know where to start or why.)

Great Feedback (Actionable!):

"I'm a Project Manager using the 'Jobs' module on my tablet. I get frustrated because I can't see the 'Job Status' and the 'Worker's Name' on the same list view. My 'Why': I have to click into each job to see who is on-site, which wastes time. If you could add 'Worker' as a column on the main 'Jobs' list, it would save me an hour a day."

(This is perfect! We know the User Role, the Module, the Device, the specific Pain Point, and the Business Value.)

🚀 How to Submit Your Feedback

Ready to share? Open our Feedback Form.

Please fill out the form fields as follows:

  1. What do you need help with? Select "Provide Feedback / Suggest an Idea".

  2. Ticket Name (Subject): Give your idea a short, descriptive title.
  3. Ticket description: Enter the Context and your specific Idea here.

    Direct Link: Feedback Form.